Confirm your email and continue your HEYVN profile

If the email has not appeared

Check the email address shown on Check your inbox, if that screen is still open. Search your inbox for HEYVN and look in spam or junk as well. If you find the message there and recognise it as the confirmation you requested, mark it as wanted so later account messages are easier to find.

If you entered your address incorrectly, use Correct email address on that screen. Use an address you can open yourself. You do not need to give anyone else access to your mailbox.

If you need a fresh link

Choose Request another link, or open HEYVN’s Request a new confirmation link page. Enter the same email address and use Send a new link. The request page is available at heyvn.com/en/join/resend.

Confirmation links are time-limited. If the link has expired or the page cannot use it, request a fresh message and follow its link. Allow the message a little time to arrive before making another request. You do not need to start a second account to finish this step.

When the confirmation page opens

On Set your Password, choose a password for this account, enter it again in Confirm password and select Confirm and continue. Follow the password guidance shown on the page. After successful confirmation, HEYVN takes you to the next profile setup step.

Normally the email link supplies the confirmation information for you. If the page instead shows a Confirmation code field, follow its instruction to paste the code from the end of your own email link. Treat that code like the link itself: keep it private and enter it only on the HEYVN confirmation page.

• Do not forward your confirmation email, link, code or password to another person.
• If you ask support for help, describe the error and the email address you registered with; do not send the private link or code.

If you have already confirmed your email

Use Sign in with your existing account. If you cannot remember the password, use Forgot your password? on the sign-in page instead of creating another registration.

Email confirmation, completing your basic profile and publishing a job search are separate steps. After signing in, continue the saved setup or open My profile to see what needs attention next.

Your next step

Open the confirmation message you requested, or request a fresh link using the same email address. Complete that step before returning to your profile.